Reference

Terms and Conditions That Govern Your f111 Account

These terms set out the rules that apply when you open an account, place a bet, deposit through bKash, Nagad or Rocket, and request a withdrawal.

Account eligibility rulesDeposit and withdrawal termsbKash, Nagad, Rocket payment conditionsBetting and wagering rulesAccount suspension and closure
f111 Terms and Conditions That Govern Your f111 Account
HOW WE UPHOLD THESE TERMS

How f111 Manages Fairness and Account Integrity

Our terms are written to be enforceable and fair — not buried in legal language designed to confuse. Every clause reflects an actual platform process, whether that is how a bKash deposit is confirmed, how a withdrawal request is verified against your registered wallet, or how a disputed bet outcome is reviewed. We keep these terms current and we notify you of meaningful changes before they take effect.

Wallet Verification

Withdrawals are matched against the bKash, Nagad or Rocket number registered to your account. This step protects your funds and prevents unauthorised transfers to third-party wallets.

Bet Settlement Rules

All sports bet outcomes — including cricket and football markets — are settled according to the rules published in your account's betting terms at the time the bet was placed.

Account Security Obligations

You are responsible for keeping your login credentials and OTP codes private. Sharing access violates these terms and may result in your account being suspended pending review.

Terms Change Notification

When we revise these terms, we post a notice on this page and, where changes are material, we send an alert to your registered mobile number or email address.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a term has been applied incorrectly to your account, contact our support team directly. We handle terms-related questions through live chat, email and our dedicated Bangladesh account help line — all reachable from the Help section of your account dashboard.

Team online

Live Chat

Open the chat icon in your account dashboard to raise a terms query directly with our team. Available for account-specific questions during active support hours.

Email Support

Send your terms question, including your account reference, to our support email. We aim to reply with a clear, specific answer referencing the relevant clause.

Account Help Centre

The Help section inside your account covers common terms queries — wallet conditions, bet settlement rules and account closure steps — before you need to contact us.

Common Questions About f111 Terms and Conditions

These are the questions we receive most often about how our terms work in practice — from account eligibility to how we handle disputes and what happens when terms are updated.

Eligibility to use f111 depends on your local law and the regions we currently support. Players in Dhaka and elsewhere should confirm their eligibility before opening an account.

Updated terms take effect from their published date. Continuing to use your account after that date means you accept the new version. We notify you of material changes via your registered contact.

Yes. Contact our support team via live chat or email with your account reference and the specific clause in question. We review each dispute against the terms that were active at the time.

Yes. Each local payment method has its own verification and minimum-amount conditions, detailed in your account dashboard's payments section. Those conditions form part of these terms.

If you choose to close your account, any verified pending withdrawal is processed to your registered bKash, Nagad or Rocket wallet before the account is deactivated. Contact support to start the process.

You must keep your password and OTP codes private. Sharing login access violates these terms. If you suspect unauthorised use of your account, notify us immediately through live chat.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.